行業(yè)分享系列活動 | 體驗經(jīng)濟 – 當代中國“新奢侈品”冬季運動
2021-02-02
Zoom Online

里昂商學(xué)院亞洲校區(qū)(上海)職業(yè)發(fā)展中心針對亞洲校區(qū)的行業(yè)分享系列活動旨在吸引優(yōu)秀的資深校友和行業(yè)專家與在讀學(xué)生分享行業(yè)知識和經(jīng)驗智慧,。通過一系列分享活動,,希望學(xué)生們能夠加深對各個行業(yè)及行業(yè)發(fā)展最新趨勢的了解,,樹立職業(yè)發(fā)展目標,并有機會與資深校友及行業(yè)專家進行交流,。

The Experience Economy – Winter Sports is the New Luxury in China

時間:2月2日(周二),17:15 - 18:15

形式: 線上Zoom會議,,Zoom ID: 997 0642 3349

語言: 英文

活動議程

  • Winter sport boom in China
  • The real reasons behind
  • Health is the new wealth, skiing is the new golf in China
  • Experiences replacing material status symbols
  • Branding and marketing in the experience economy

分享嘉賓

Hermann Winkler
2017 – Present Co-Founder Snow51 (Shanghai)
2016 – Present Founder SnowHowChina (Italy)
2012 – 2016 Senior Vice President Swarovski Asia (Hong Kong)
2002 – 2011 Sales and BD Director Swarovski Greater China (Shanghai)
2001 – 2002 Consultant PriceWaterhouseCoopers (Germany)

體驗經(jīng)濟”這個概念,于1998年哈佛商業(yè)評論發(fā)表的《歡迎進入體驗經(jīng)濟》一文提出:體驗經(jīng)濟,,是以服務(wù)為舞臺,,以商品作道具,從生活與情境出發(fā),,塑造感官體驗及思維認同,,以此抓住顧客的注意力,改變消費行為,,并為商品找到新的生存價值與空間,。

與產(chǎn)品經(jīng)濟時代企業(yè)追求自我價值實現(xiàn)相比,體驗經(jīng)濟完全轉(zhuǎn)變了經(jīng)濟運營的角度,,即從以企業(yè)決定產(chǎn)品設(shè)計與營銷運行為中心的階段,,轉(zhuǎn)變到了由顧客自行決定需求要項并使顧客能夠時時監(jiān)控自己產(chǎn)品生產(chǎn)過程的階段。它與服務(wù)經(jīng)濟時代企業(yè)提供系統(tǒng)而完備的服務(wù)相比也徹底轉(zhuǎn)變了服務(wù)模式,,即從企業(yè)制定服務(wù)規(guī)程并提供服務(wù)的階段,,轉(zhuǎn)變到了顧客自我決定服務(wù)規(guī)程并選擇服務(wù)要項的階段。體驗經(jīng)濟塑造出了一種全新的運營模式,,使顧客價值得到了全面提升,。

縱觀當前的高端消費市場,企業(yè)如果只聚焦在商品和服務(wù)自身,,將不可避免地陷入同質(zhì)化的競爭,。基于生活和情境打造感官體驗,,銷售“感受”,,讓顧客在消費中獲得巨大的愉悅感,將有望幫助高端品牌擺脫在品質(zhì),、價格,、服務(wù)層面的激烈競爭,獲得全新的利潤增長點和溢價空間,。

*數(shù)據(jù)來源于麥肯錫

在體驗經(jīng)濟思想的影響下,,越來越多的企業(yè)開展了體驗式營銷工作,尤其是一些跨國高端品牌紛紛在市場中推出體驗經(jīng)濟的運行模塊,。這些營銷手段無疑給消費者帶來了價值與享受,,但消費者在什么情況下愿意接受企業(yè)提供的體驗,希望得到何種體驗,體驗之后會形成何種結(jié)論與思考,,以及依據(jù)這些內(nèi)容企業(yè)該如何界定營銷運行思路等~

作為MSc in High-End Brand Management(HEBM) 項目的顧問與行業(yè)導(dǎo)師之一,, Hermann Winkler將以滑雪行業(yè)為案例為大家詳細講解“體驗經(jīng)濟”在高端消費領(lǐng)域的發(fā)展和運用。Winkler先生在高端品牌市場營銷與商業(yè)發(fā)展方面有著近20年的積累,,曾供職于pwc,,擔(dān)任過Swarovski亞洲Senior VP,他對于歐洲市場與亞洲市場有著十分豐富的實踐經(jīng)驗與獨到見解,,并在2016年創(chuàng)建了Snow How China (滑雪服務(wù)咨詢營銷)并聯(lián)合創(chuàng)建了Snow51(滑雪運動體驗館),。

關(guān)于Snow51 & SnowHowChina

Snow51.com is a leading fitness chain and lifestyle space specialized in winter sports, headquartered in Shanghai with 10+ shops in premium retail locations. Snow51 is the quality leader of indoor ski education, the “driving range of alpine skiing”. Snow51 is a proud partner of Burton, Descente, Salomon, Rossignol and many other premium winter sport brands. SnowHowChina.com is a marketing agency specialized in winter sports, bringing alpine winter know-how to China and attracting Chinese travelers to the Alps. SnowHowChina is the exclusive partner of the SINA/Weibo Ski Cup in Europe and a strong believer that “health is the new wealth, ski is the new golf and experience is today’s luxury”.